New owners must apply for a water service account by completing the New Owner Water Service Application (PDF), the Water Service Application SSN Attachment (PDF) and pay a deposit. The forms should be returned with your deposit by mail or dropped off at Town Hall. If forms are emailed or faxed without deposit payment, the deposit will be added to your first bill.
All water service accounts will be in the name of the owner of the property per Dare County Tax Records. Please make sure all parties on the deed sign the application form.
The Town may reject any water application for service if the applicant has any outstanding water accounts at any location within the Town.
A deposit in the amount of $25 per bedroom is due at the start of service and will be on the first water bill if not received prior to start of service. This deposit is held in escrow for the duration of the account. Deposits are required for each piece of property owned by the property owner.
Water accounts are billed six times per year based on the rates established in the Consolidated Fee Schedule (PDF). The fee schedule also details any other charges for new taps, etc. We have 4 billing cycles in the Town:
Cycle 2: Properties in South Nags Head bill the 25th of the month on the odd months and are due the 20th of the following month.
Cycle 4: Properties on VDT, Causeway, Forbes St, Village at Nags Head Oceanside, between the highways south of Hollowell St and some Croatan Hwy bill the 10th of the month on the even months and are due the 5th of the following month.
Cycle 6: Properties on the westside of the highway from Northern Town line to Northridge and Old Nags Head Cove bill the 25th of the month on the even months and are due the 20th of the following month.
Cycle 8: Properties between the highways from Eighth St to Hollowell St., W. Soundside Rd, Southridge, Village at Nags Head Soundside, W Lakeside St, Bobwhite Ave, Kingfisher St, S Old Rd and some Croatan Hwy bill the 10th of the month on the odd months and are due the 5th of the following month.
If you are unsure of where your property falls within these cycles, please call or email.